Open-ended contract. To enjoy scarlet Trio, you must have access to the VDSL network. The availability of HD content depends on your installation and the HD coverage in your area.
Promotion: Free installation at home by a technician worth €50. Promotion valid from 18/11/2024 until 01/01/2025 for any new subscriber who subscribes to a Scarlet Trio or Trio Mobile subscription. Valid for all new Scarlet customers and existing Scarlet mobile or internet customers who want a Trio offer.
Only the line activation fees (€29) are due. Payment must be made upon receipt of your first invoice.
Scarlet reserves the right to change the terms of the promotion at any time.
For customers who activated a Scarlet internet service before 12/07/2023: In the coming months, your services will be migrated to another platform following the merger between Scarlet and Proximus. These changes will enable you to enjoy a better Scarlet experience, such as an increase in download and upload speed from max. 70/10 Mbps to max. 100/20 Mbps. All the benefits of this transfer Scarlet & Proximus Merge: New Billing & New MyScarlet
1. Unlimited surfing. Scarlet's internet services are for private use only. The download speed is limited to 3 Mbps once you exceed a surfing volume of 3 TB per month. This speed is sufficient for surfing the Internet, for standard e-mail use and video streaming⦠When you reach 3 TB, you have the option to order extra surfing volume via the Comfort option for €5 per month. This allows you to consume up to an additional 1 TB without speed limitation.
2. Unlimited calling. Excluding special numbers such as (0900, 070, games,...). 078 numbers are allowed. Scarlet reserves the right to suspend the service in case of suspected improper or professional use of the Scarlet Internet and Telephony service (such as using the device as a baby monitor or using it for call center activities). Evenings and weekends. Off-peak hours: on weekdays from 4 p.m. to 8 a.m. and during weekends.
3. Calls and text messages from Belgium to the Zone UE are not included in the subscription and are charged according to international rates. Unused minutes, SMS and MB are not carried over to the next month.
4. The indicated speeds depend on the distance between the connection point and the telephone exchange, on the home installation and on the indoor cabling. Attention: 3G will be discontinued at the end of 2024. Don’t worry, we’ll tell you everything you need to know. Read more here.
5. Off-peak hours. on weekdays from 4 p.m. to 8 a.m. and during weekends, 078 numbers included. Excluding special numbers such as (0900, 070, games,...). Option only valid to landlines in Albania, Andorra, Armenia, Bosnia and Herzegovina, Bulgaria, Canada, Cyprus, Democratic Republic of Congo, Denmark, Germany, Estonia, Faroe Islands, Finland, France, Gibraltar, Greece, Hungary, Ireland, Iceland, Italy, Kosovo, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Morocco, Moldova, Monaco, Montenegro, Netherlands, Norway, Ukraine, Austria, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovenia, Slovakia, Spain, Czech Republic, Turkey, United Kingdom, United States, Belarus, Sweden.
6. Zone UE 1. Bulgaria, Canada, Cyprus, Denmark, Germany, Estonia, Finland, France, French Guiana, Gibraltar, Greece, Guadeloupe, Hungary, Ireland, Iceland, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Austria, Poland, Portugal, Réunion, Romania, San Marino, Slovenia, Slovakia, Spain, Czech Republic, United Kingdom, United States, Sweden.
7. Zone UE 2. Albania, Armenia, Bosnia and Herzegovina, Democratic Republic of Congo, Faroe Islands, Kosovo, Macedonia, Morocco, Moldova, Montenegro, Ukraine, Russia, Serbia, Turkey, Belarus, Switzerland.
8. Charging per second.
9. Charging per second from the first minute.
