Modernization of the mobile network

The evolution of the Proximus network

Modernization of the mobile network

From 2021 to 2024, work is being carried out on the Proximus mobile network. This work is done in several phases, zone by zone.

To support the increased mobile data traffic, Proximus is taking measures to improve, optimize, and upgrade their network. Curious about the benefits?

  • Better coverage both indoors and outdoors.
  • A reduction in total energy consumption.
  • Fewer antenna masts, and thus less visual pollution

If there's a risk that the works might influence your mobile services, we will let you know beforehand. You don't have to take any action.

What is the impact on your services?

Have you received a message that your mobile services may experience disruptions due to this work? Then this might be the following impact.

  • Interruptions for mobile calling and browsing.
  • Delayed sending and receiving of text messages.

Mobile coverage in the intervention area may be significantly reduced or even temporarily unavailable depending on your location. We keep these interruptions as short as possible, ranging from 8 to 38 hours, but we always aim for the shortest timeframe.

All fixed services (internet, TV, and landline telephony) will continue to work, as well as mobile calling, browsing, and texting outside the region where we are working.

Important information

Important: If you need to contact emergency services during the works in your region, do so using the number 112 (and not 100 or 101).