Changing your SIM card is free of charge, just follow the steps below to request it. If you need to, you can already transfer your contacts from your SIM card to your device.

• Contact us by phone or via our contact form.Opens a new window
• When your SIM card is delivered, detach the format you need.
• Insert the new SIM card into your device.

You can also visit one of our partner shopsOpens a new window to request a new SIM card and contact us by phoneOpens a new window so that we can make the change in our systems.

Each SIM card has its own PIN code. To change it, enter **04*Old PIN*New PIN*New PIN# and press the call key on your phone.