During a power cut
Can I use Scarlet services during a power cut?
- Fixed telephony:
VoIP lines or those using fiber will not work as they rely on your b-box/Internet Box, which won't function without electricity. - Mobile telephony:
GSM antennas have battery backup with a 2-hour autonomy. During a power cut, mobile services can be used for this duration. - Fixed Internet:
No, once the power to your b-box/Internet Box is cut off, the internet connection will also be cut off. - Mobile Internet:
At the beginning of a power cut, you will still be able to use mobile internet, but the connection will gradually decrease depending on the duration of the cut. - TV:
No, your TV Box is connected to your b-box/Internet Box.