Usage via the MyScarlet website

Through the website you can see how much you have called, texted and surfed. Either you see this only for your own mobile phone number or you see this for all your products. In the latter case, you’ll need to log in as the administrator of your account.

Proceed as follows to see your usage:

  1. Log in to MyScarlet.
  2. You'll arrive on the Products page. Click on the product of your choice to the call minutes, texts, fixed Internet, mobile Internet or TV purchases.
  3. You will see how much you have used of your bundle for the current month.
    • If you have a bundle with unlimited calls, texts and data, your usage will not be shown, unless you have usage outside Belgium.
    • If you have a fixed internet connection, click on More details about my usage to compare the last 3 months and view the connection details.
  4. If you exceed your bundle or have out-of-bundle costs, this will be displayed in red.

Do you see your usage?